Is this where i would put in the analog phone numbers? Thanks, Glynn. Trunk Test Tool showing stuck calls to SA-100 extension when the call was an. Here is where im confused, on the new individual trunk page i have the following options: Number: Switch Port: Jack#: I know the Jack# is optional and the switch port is the one on the switch that i set up for the trunk (it a SG90V switch), what I don't know is what i put in as the Number. The following direct server and client (ShoreTel Communicator) upgrade. I assuming you just punch it down to the Amphenol cable and create an Analog Loop Start trunk group, then add individual trunks to it. If you don't get any activity on the tool, then we'll have to revisit your configuration. Once you see the call go through, test by making a call from ShoreTel over to CUCM.
This way you can familiarize yourself with this tool and see the trunk actually connect. Problem is, i have no clue how to go about accomplishing this. The deal is, this new customer is not getting a PRI or SIP trunk, they have 8 analog lines that come into the building that we need to use for their shoretel deployment. I know most of how to set it up, but I was thrown a curve ball as my first install.
Hey Guys/Gals, New shoretel engineer here and will be setting up my very first shoretel deployment here soon.
